“Destination d’Excellence” Label: Our Commitment to Quality Every Day

What is the “Destination d’Excellence” label?

Succeeding the iconic “Qualité Tourisme” label, the “Destination d’Excellence” label is the new government-recognized designation that distinguishes French tourism professionals committed to a process of continuous improvement.

While Atout France’s 5-star rating certifies the presence of high-end facilities and physical infrastructure (swimming pools, spas, lot sizes), the “Destination d’Excellence” label focuses primarily on the guest experience, the perceived quality of service, and the establishment’s social responsibility.

To obtain and maintain this demanding certification, our campground undergoes regular mystery audits conducted by independent organizations. More than 100 evaluation criteria ensure the consistency and excellence of our hospitality.

Our Commitments to Ensuring a Successful Vacation for You

1. A Warm and Personalized Welcome

From the moment you arrive at the front desk and throughout your stay, our multilingual team will give you special attention. We take the time to listen to your needs, clearly show you the way to your accommodations, and share our insider tips for exploring the Vendée.

2. Clear, Accurate, and Transparent Information

No unpleasant surprises: from online booking through your departure, all our offers, rates, amenities, and services are described with the utmost accuracy. Our teams ensure you receive reliable information, whether about the campground or local events.

3. Impeccable comfort and cleanliness

Your well-being depends on a healthy and spotless environment. Our housekeeping and maintenance teams follow strict hygiene protocols throughout the entire property: rental accommodations, shared restroom facilities, playgrounds, and pool areas.

4. Active Listening and Continuous Improvement

Your feedback is at the heart of our approach. We rigorously analyze every piece of feedback and every satisfaction survey. These valuable insights allow us to refine our services year after year to exceed your expectations.

5. Promoting the Culture and Local Heritage of the Vendée

Being a “Destination d’Excellence” also means serving as an ambassador for our region. Whether in our bar-restaurant or at the front desk, we prioritize short supply chains, highlight local products, and guide you to the cultural and natural gems of Saint-Jean-de-Monts, Île d’Yeu, and Noirmoutier.

6. An Integrated Eco-Responsible Approach

The “Destination d’Excellence” certification now includes stricter environmental requirements. We take daily actions to reduce our ecological footprint: responsible energy and water management, waste sorting, and encouraging sustainable transportation by bicycle.